Thursday, July 10, 2014

Optimizing supply chain operations by creating elastic capacity

ntelligence-driven and informed decision-making processes are crucial in mitigating the adverse impacts of disasters and addressing emergency needs − especially to minimize the risks for supply chain operations.
The lack of organized informaTion systems to match the specific post-disaster needs related to emergency response, rehabilitation and recovery, provides opportunities for disaster risk reduction practices to converge and become operational with a focus on information, resources and personnel.
Fluent information dissemination as well as correct resource allocation and personnel placement require a stable pre-planned process. Pre- defined command strategies are of great importance in times of disasters when there will be an increased demand for communications, technology and resources involving several stakeholders. Operational collaboration with surge capacity is needed to implement efficient and effective incident response. This can be referred to as an optimization process with elastic capacity that is built within multi-stakeholder teams.
Until recently, the process of supply chain management has been ad hoc and slow. However, new technologies and adopted practices have helped mitigate operational risk in supply chain management. This has also helped improve the efficiency of communications through centralized planning and implementation ofinformation management systems at Emergency Operation Centers.
Communication technology and the importance of the private sector
Simple concepts such as providing efficient rescue and rehabilitation services for those in need, can often be the most challenging to execute. A defined and operational supply chain management process with a focus on communications, technology and partnerships with diverse stakeholders provides the answer to this challenging issue. It is crucial that the leadership and ownership for the supply chain roles and responsibilities are driven and enabled by the national and state governments.
An efficient supply chain together with clearly defined and well- communicated needs helps the private sector provide relief and services to supplement the government interventions. Having the private sector as a stakeholder and member of inter-agency groups further enhances the surge capacity planning and mitigates the challenges related with supply chain operations in times of disasters and emergencies.
An engaged private sector with functional roles predefined in the supply chain mechanism during non- emergency times will ensure that appropriate coordination is executed − thereby strengthening the elastic capacity to mitigate the supply chain operational risks. This private sector engagement further helps to provide a special emphasis on strengthening disaster preparedness and disaster mitigation in susceptible areas − and creates an ecosystem for disaster risk reduction and climate change adaptation.
The plan in action
The need to strengthen contingency planning for disruptive events was envisaged by National Disaster Management Authority of the Government of India. They wanted to create a public domain standardized process through the Corporate Disaster Resource Network. The aim of the system is to pro-actively engage stakeholders including the government, relief agencies, product and service suppliers, and other private sector actors to develop a supply chain management solution for real time information on needs and offers. One success of the platform is the provision of a transparent supplier- based procurement process where suppliers can match needs and offers. Through this process, they can identify the need of a certain product and deliver it to the specific location.
The Corporate Disaster Resource Network has responded to 16 disasters across India, and has over 6,000 private sector companies registered along with 2,370 civil society organizations. It is used as a supply chain management solution for ongoing humanitarian interventions and enables a surge capacity in times of disaster and emergency response. NGOs and civil society actors identify the needs of the disaster-affected communities and display these needs on the Corporate Disaster Resource Network website, thereby enabling the corporate sector, donors and other entities to ensure that these prioritized demands are addressed through the supplier databases in the network.
This engagement with the private sector strengthens the emergency operation centres’ integration, providing an opportunity to build elastic capacity to mitigate supply chain operational risk with the private sector being an active stakeholder.
Resilient supply chains New technologies and adopted practices have helped mitigate operational risk in supply chain management.
“an efficient supply chain together with clearly defined and well-communicated needs helps the private sector provide relief and services to supplement the government interventions.”
 Mr. Kuldip Nar (kuldipnar@ is Managing Director for Responsenet Development Services, Asia.
Mr. Vinod C. Menon (nvcmenon@gmail. com) is former member of the National Disaster Management Authority of the Government of India. 

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Tags: Supply Chain Management for Disaster Management - Incident Management and Communications - GIS Spatial Planning for Disaster Management -Emergency Operation Center - Unified Messaging System - Decision Making Models - Community collaborations - Community Participation - Community Partnerships - Socio Economic Resiliance - Disaster Managment Information Systems - 

Tuesday, June 17, 2014

One Year of Uttarakhand and Himachal Flood Relief and Rehabilitation Intervention

Corporate Disaster Resource Network (CDRN) – One Year of Uttarakhand and Himachal Flood Relief and Rehabilitation Intervention
CDRN Emergency Response & Rehabilitation Impact till date:


Support came from -
=>  32 Corporate Donors
=>  6 Individual Donors
=>  5 Relief Agencies for Implementation

5 Districts (Chamoli, Rudraprayag,
Uttarkashi, Kinnaur & Tehri)

·         31 Villages

1917 Families as Beneficiaries

o   6149 individual as Beneficiaries

o   1515 Children as Beneficiaries

16th June 2014 – One Year of Uttarakhand and Himachal Disaster

16th June, 2013 Uttarakhand, Himachal and adjoining areas was been hit by torrential rain, landslides and flash floods. The erratic weather conditions were attributed to early monsoons in Northern India due to which early warnings were not provided and people were affected adversely. River Ganges and its major tributaries of Alaknanda and Bhagirathi were swelled up, causing widespread destruction downstream. Kinnaur district in Himachal Pradesh, received the highest rainfall in 20 years.

Corporate Disaster Resource Network (CDRN), implemented by Responsenet Development Services, created under the Corporate Task Force of the National Disaster Management Authority (NDMA) organized regular multiple dispatch of Relief Material to various flood affected areas and camps where relief agencies were assessing, coordinating and implementing relief efforts.

CDRN was engaged in Emergency Response and simultaneously worked on Rehabilitation Plan for the affected in Uttarakhand, India with communities affected and local relief agencies for the reconstruction, rehabilitation and development initiatives post disaster for Uttarakhand & Himachal. We worked towards a comprehensive coordinated response for near term and long term appeal to join hands and provide relief to the affected immediately and later for rehabilitation needs. Post Disaster Need Assessment (PDNA) with focus areas included: 

Protection against Trafficking
Shelter & Clothing
Medical Health

CDRN Emergency Response

Emergency Response Dispatches were coordinated in two processes i.e., collections and dispatch to the nearest accessible regions and then locally thereof through field officers to reach the last mile where vehicles were not reaching. This does mean that individuals covered large distances on foot to deliver support.  Due to un-favourable weather conditions, the accessibility was un- predictable but we worked towards a hub for timely deliveries to help those that need it the most.

Beneficiaries Distribution Implementation and Delivery:

Number of Villages Covered
Beneficiaries -  Families
Beneficiaries -  Individuals
Beneficiaries - Children
Joshiyara, Lugaadi, Tiloth, Mando, Gangori & Gyansu
Joshimath, Chamoli
Govind Ghat, Pandu Keshwar, Pinola,  Phaya, Vinayakchatti & Salna
Vijay Nagar, Ganga Nagar, Silla Doongra, Chamrada & Guna Kayar

Ghansali, Ghuttu, Bubwan
Tapri, Urni, Chooling, Chagaon, Yulla, Pangi, Meeru, Sapni, Brao, Pangi & Telangi

Emergency Response: We made 13 dispatches with truck loads of relief material to the affected areas
·         114,020 Water purification Tablets
·         5,500 Family Kits
·         392 Family Kits
·         392 Shelter Kits (set of tarpaulin sheets   & solar lanterns)
·         100 Student Kits
·         100 Utensils Kit
·         8000 Packets of Ready to Eat Kits
·         2500 kgs of Dry Ration
·         5004 Biscuits and Namkeens Packets
·         2040 Blankets
·         3000 pieces of new clothes
·         300 pair of Foot wears & Slippers
·         8 boxes of medicines
·         10,952 Drinking Water Bottles
·         10 Mobile Charging Units
·         Mosquito Nets & Coils
·         Washing Powder, Soaps & Toiletries
·         Woolen Clothes, Torches, Candles, Lamps
·         156 Tarpaulin Sheets & 5 Tents

Responsenet Development Services and Charities Aid Foundation (CAF) also worked together towards relief support for the affected in Uttarakhand Floods through focused intervention.

·         Goal: Intervention for providing Emergency Response and Rehabilitation in a focused geographic areas of Chamoli and Uttarkashi, affected in arakhand Floods
· Focused Intervenon Area (Phase 1): Joshimath, Chamoli (villages - Pandukeshwar & Govind Ghat) 
·Support: Provided family kits and shelter kit to 342 households
Focused Intervention - Beneficiaries included:

Focused Villages
Number of Villages Covered
Beneficiaries -  Families (Numbers)
Number of Family Members
Beneficiaries - Males
Beneficiaries -  Females
Beneficiaries - Children
Joshimath, Chamoli
Pandukeshwar & Govind Ghat

CDRN Rehabilitation Intervention

Responsenet Development Services and leading telecom operator Airtel also worked together towards rehabilitation support for the affected in Uttarakhand Floods.
·         Goal: Intervention reconstruction of school and houses in a focused geographic area: Rudraprayag affected in Uttarakhand Floods

·         Support: Reconstruction of 1 Primary School and 5 Houses affected due to floods
  School Re-construction Completion Report
·         School Name: Saraswati Shishu Mandir

·         Address: Vijaynagar, Augastyamuni, District Rudrapryag
·         Approved by local government administration

Total Classes: 07
Total Students: 120
Total Teaching Staff: 09
Section – UKG + LKG:         17 students
Class  I:                                   11 students
Class II:                                   15 students
Class III:                                 22 students
Class IV:                                 25 students
Class V:                                   30 students
Teaching Staff:                       09 Teachers
The campus furthers joins intermediate classes (VI – XII) – Total 215 Students and 12 Teaching Staff

Houses Re-construction – Completion Report

·   Re-construction of 5 houses in Rudraprayag district, Uttarakhand ·         Pre-Fabricated house
    For the affected family (data from local administration)  
   Approved by local government administration
Current Requirement
·         Some of the requirement includes: Solar Lanterns, Tarpulin Sheets, School Kit, Benches & Chairs, Blackboard, Utensils Kits etc. 
·         Rehabilitation Requirement: Re-construction of houses, schools / colleges, panchayat bhawan, community areas etc.
·         Livelihood intervention through vocational trainings

You may support by contacting us at the below numbers and e-mail:

Jatin: 9811342299 / Shikha: 9958329648 / Rishi: 9654703871 / Kuldip: 9810007524 or email at

About Corporate Disaster Resource Network (CDRN)

Corporate Disaster Resource Network (CDRN) is an online humanitarian relief management system that supports relief and emergency response agencies, government entities, as well as the private sector to participate actively in post-disaster relief efforts within and across India. 
Implemented by Responsenet Development  the CDRN was created under the auspices of the National Management Disaster Authority in 2009.

The CDRN platform provides critical access and real time information on supplies and services, financial and volunteer contributions required by aid agencies that operate on the ground in the aftermath of a disaster. The CDRN then matches these requirements through a transparent online 

platform to in-kind donations on offer by private sector organizations, keen to assist in emergency humanitarian relief situations.

This way the CDRN forms a vital life-saving bridge between industry, humanitarian relief aid agencies and government at a national level – bringing the right aid to the right people at the right time.  Such a platform ensures that relief implementation partners and government agencies can take immediate actions and deliver high quality aid to affected areas within India. So far, the CDRN has responded to 12 disasters, as well as other humanitarian situations. Its efforts have facilitated assistance to over 65,000 disaster-affected communities across 12 states in India, with the total valuation of needs matched with actual offers being close to INR 3,50,00,000. Ultimately the CDRN aims to rebuild the lives, livelihoods and security of crisis-affected communities through its platform.

At present there are over 6,000 suppliers and 2,300 relief agencies providing real time information on relief materials and needs at a community level. For more information about CDRN please visit:

About Responsenet Development Services

Responsenet Development Services is a Section 8, non-profit that is engaged in providing humanitarian interventions through communications, partnerships and technology within the fields of Health, Nutrition, Water Sanitation & Hygiene (WASH), Education, Livelihoods and Disaster Relief. With technology we provide government, companies and NGO partners end to end solutions to deliver humanitarian relief. We also provide CSR advisory, outreach and operational services as an implementation partner to achieve this goal and serve communities within India as per CSR provisions of the new Companies Act. 
We believe that engagement of private sector partners creates a significant impact and we have a strong track record of working and engaging with companies. Within this context, we are keen to present our work to your organization with a view to learning more about the possibility of working in collaboration to further the impact of key projects:

·         Delhi Gurgaon FoodBank (DNCR FoodBank)
India Unite to End Polio Now (IUEPN)
 Corporate Disaster Resource Network (CDRN)

For further information contact: Jatin: 9811342299 / Shikha: 9958329648 / Rishi: 9654703871 / Kuldip: 9810007524 or email at

Please visit the following link for Relief Support Pictures: